Shipping & Delivery
What Are Melvin Couture's Shipping Options?
Standard Shipping
Free standard shipping on all orders over $150. Orders under $150 ship for a flat rate of $7.95.
Delivery in 4-7 business days
Express Shipping
Need it faster? Express shipping is available for $14.95 on all eligible orders.
Delivery in 2-3 business days
Store Pickup
Order online and pick up at your nearest Melvin Couture store. No shipping fees!
Ready within 24 hours
During checkout, we'll provide an estimated delivery date for every item in your bag. Delivery times may vary based on your location and product availability.
Domestic Shipping
We ship to all 50 U.S. states and territories. Shipping rates and delivery times are as follows:
| Shipping Method | Cost | Delivery Time | Order Cutoff |
|---|---|---|---|
| Standard | Free (orders $150+) $7.95 (orders under $150) | 4-7 business days | 12 PM EST |
| Express | $14.95 | 2-3 business days | 2 PM EST |
| Overnight | $24.95 | Next business day | 12 PM EST |
| Store Pickup | Free | Ready within 24 hours | -- |
Note: Business days are Monday through Friday, excluding holidays. Orders placed after the cutoff time will be processed the following business day.
International Shipping
We ship to over 90 countries worldwide. International shipping rates and delivery times vary by destination.
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Canada | $14.95 (5-8 business days) | $29.95 (3-5 business days) |
| Europe | $24.95 (7-12 business days) | $39.95 (4-6 business days) |
| Asia-Pacific | $29.95 (10-15 business days) | $49.95 (5-7 business days) |
| Rest of World | $34.95 (12-18 business days) | $59.95 (6-9 business days) |
Important: International customers are responsible for all duties, import taxes, and brokerage fees. These are not included in the shipping cost or merchandise price.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your order in two ways:
- Click on the tracking number in your shipping confirmation email
- Visit the "Order Status" section in your Melvin Couture account
Most orders are processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Restrictions
There are some restrictions to be aware of when placing an order:
- We cannot ship to P.O. boxes for express or overnight deliveries
- Some oversized items may incur additional shipping charges
- Certain luxury items may require signature upon delivery
- We do not ship to freight forwarders
- Some countries may have import restrictions on certain materials or products
If you have any questions about shipping restrictions, please contact our customer service team.
Shipping FAQ
Can I change my shipping address after placing an order?
If your order hasn't shipped yet, please contact our customer service team immediately. Once an order has shipped, we cannot change the delivery address.
What if I'm not home when my package is delivered?
For standard shipments, the carrier will typically leave the package at your door. For items requiring signature, the carrier will leave a notice and attempt delivery again the next business day.
Do you ship to APO/FPO addresses?
Yes, we ship to APO/FPO addresses using USPS. Please note that delivery times may be longer than standard domestic shipping.
Can I request gift wrapping?
Yes, we offer gift wrapping services for $5.95 per item. You can select this option during checkout.
What shipping carriers do you use?
We primarily use UPS, FedEx, and USPS for our shipments, depending on the destination and shipping method selected.
Need Help?
Our customer service team is available to answer any questions about shipping and delivery.
Phone
(800) 555-1234
Mon-Fri, 9AM-6PM EST
Live Chat
Available 7 days a week
9AM-9PM EST
Check Order Status
Enter your order number and email address to check the status of your shipment.